Delivery range
We offer delivery services within Japan. Some remote islands and mountainous areas where delivery is difficult will be informed separately.
Shipping fee
The shipping costs will vary depending on your order and the delivery address. For more information, please check the price displayed at the time of order.
Delivery period
We usually ship your order within 3-5 business days. However, delays may occur depending on weather, traffic conditions, and stock conditions.
Confirm delivery status
You can check the status of delivery on our website or on the carrier's site using the tracking number we send you.
Return and exchange
We accept returns and exchanges within 7 days of receipt, only in the case of defective products or incorrect delivery. Please contact our customer service in advance to request a return.
Damage and loss
We are responsible for any damage or loss of goods during delivery. However, we will not be responsible for any change of delivery address as instructed by the customer or for re-delivery due to absence.
Contact us
If you have any shipping questions or concerns, please feel free to contact our customer service.
